Product Update Changelog - What's new in FileInvite

This update contains tweaks, and minor enhancements to the FileInvite platform.

We are constantly working to improve your FileInvite experience! Here's a summary of what has changed.

Release Version: v2.204.3

Released on: Apr 28, 2024


Implemented SSO Logout functionality for enhanced security and user management


• Updated SSO settings page to include Single Logout URL as an optional feature for all clients

• Enhanced security measures to mitigate potential XSS attacks

• Improved authentication process for Google integration


• Resolved issue where users were not redirected to the correct logout URL when SSO is enabled

Release Version: v2.204.2

Released on: Apr 23, 2024


  • Individual Response checkbox available at Template Level
  • Updated template settings to allow for configuration of Individual Response and Allow Access checkboxes
  • Enhanced user experience by ensuring settings from templates are applied to invites
  • Improved template editing functionality to retain checkbox settings
  • Verified functionality of existing Individual Response and Allow Access checkboxes


  • Existing templates have enabled checkboxes by default for Allow Access and Individual Response

Release Version: v2.204.2

Released on: Apr 23, 2024


  • Added API endpoint to retrieve all uploaded files in a request
  • Updated API documentation to include the new endpoint
  • Improved Get Request endpoint to capture all uploaded files, not just the latest ones
  • Enhanced user experience by allowing retrieval of multiple uploaded files via API


  • Resolved issue where Get Request endpoint only captured the latest file uploaded
  • Addressed internal server error when updating profile mobile number
  • Fixed user management issue when downgrading from Multi to Pro plan

Release Version: v2.194.0

Released on: Apr 26, 2023


  • Added a new UK phone number for SMS sent to UK numbers


  • Enhanced security to prevent XSS attacks

  • Updated sign-up link in the client portal

  • Enhanced the Google integration authentication process


  • Fixed an issue with deleting users

Release Version: v2.193.0

Released on: Apr 11, 2023


  • Removed ‘Lite’ plan

  • Updated Pro plan for the ability to add Invites, SMS, and additional Add-ons

  • Updated API documentation for Delete user endpoint

  • Setup event logs for live form events

  • Phone number is not a mandatory field anymore on profile page


  • Fixed ‘error 500’ when create invite zap is triggered

  • Fixed an issue with updating expired accounts to free plan

  • Fixed an ‘internal server error’ displayed when updating the profile mobile number

  • Fixed an issue with user management when downgrading from Multi to Pro

Release Version: v2.192.1

Released on: Apr 11, 2023


  • Freemium launched

  • Created Free plan


  • Enabled paid users to select freemium

  • Updated usage limit for freemium

  • Updated sign-up page

  • Enabled trial users to change to free plan

  • Updated the Plans and Plan description on the Plans Change page

Screenshot 2023-10-29 161438


  • Fixed pricing page not showing the correct annual pricing

  • Removed white labeling for freemium

Release Version: v2.191.0

Released on: Apr 11, 2023


  • Fixed Fortiro scan issue and created a command to rescan all pending scans

Version 2.168.0

Date: 18th October 2022


  • Enhanced TFN redaction to better exclude ABNs from being redacted

Version 2.166.0

Date: 18th October 2022


  • Enhanced and refreshed login experience

  • Added a flag to enable Email Notifications to TransferInvite API Endpoint

Version 2.164.0

Date: 13th October 2022


  • New folder structure for BOX allows grouping returned client documents by Invite instead of by each individual contact


  • Enhanced GetTemplates API endpoint

Version 2.161.0/2.162.0/2.162.1

Dates: 30th September 2022


  • New onboarding "Getting Started experience"

  • Getting started tours


  • Performance updates to GetTemplates endpoint

  • API - Addition of an "exclude_requests" flag to exclude requests from the GetTemplates endpoint

Version 2.160.0

Dates: 20th September 2022


  • Refreshed the UI of the Settings > Account page

  • Resolved cases where sometimes User notifications continued to send after turning them off in the settings

Version 2.159.0

Dates: 22nd August 2022


  • Added messages when PDF conversions fail

  • Draft Invites now have an edit icon instead of a view icon on the All Invites page

  • Tidied UI after submitting client portal review

  • Updated Logo for Zapier integration at Settings > Integrations

  • Resolved cases where the RequestCreated webhook wouldn't fire

  • Resolved a minor file name issue

Version 2.158.0

Dates: 10th August 2022

  • Enabled Print Notes feature for all plans - so on each Invite you have the ability to print notes

  • Resolved case where bulk sends would send duplicates

Version 2.157.0

Dates: 28th July 2022

  • Changed layout of Dashboard page

Version 2.156.0

Date: 25th July 2022


  • Case where working on your invite/completed your invite notifications weren't sent

  • Case where emails weren't going out for a Bulk send set to NOW

  • Updated Industry Lists for our signup pages

  • Spelling mistake "Contact Assinged wording" when looking up contacts after creating an Invite using a template

  • OneDrive Business sync failure errors

  • Box case where sometimes folders weren't showing up in the cloud explorer

Version 2.155.0 & 2.155.1

Dates: 20th & 21st July 2022

  • Minor infrastructure upgrades

Version 2.154.2

Date: 13th July 2022


  • Edge case error where sometimes template requests wouldn't save all updates

Version 2.154.1

Date: 11th July 2022


  • Error with SMS sending

  • Fortiro integration - Enabling additional requests for fraud scanning, will now ensure the files from the newly enabled request are included in the scan

  • OneDrive Business Custom Folder Structure - sometimes displays "Draft-[ID]" instead of "[Invite-Name]" on the Invite level folder, when syncing files

Version 2.153.2

Date: 8th July 2022

  • Resolved Timezone issues on signup

Version 2.153.0

Date: 29th June 2022


  • Fixed error with Trial End Dates

  • Fixed error where due dates for some timezones would be offset by a day

  • CreditSense integration page now using account region settings, not profile settings


  • Added the Reference ID field to the end of the subject line of User Notification Emails

Onboarding Tickets

  • Onboarding - new pre-qualification questions on signup

  • Onboarding - new signup login screens

Onboarding - new pre-qualification questions on signup

Onboarding - new signup login screens

API Documentation updates

  • Added documentation for Live Form Personal Field placement, to be programmatic via the API - NOTE: only applies to Personal Fields

  • Updated documentation to include references to client portal URL fields in Invite-related API calls

Version 2.152.0

Date: 29th June 2022

  • Enhanced Session handling

Version 2.151.1

Date: 20th June 2022


  • Updated Dropbox integration

Version 2.150.0

Date: 13th June 2022


  • Enhanced session handling to minimise timeouts

  • Security enhancements to Contacts pages


  • Sent Invites re-labeled to All invites.

Version 2.149.0

Date: 9th June 2022


  • Filename added to the report from Fortiro Protect

  • Flags from fraud weight/suspicion are now aligned to better match the reports from Fortiro Protect

Version 2.146.0

Date: 31st May 2022


  • Logging out and then trying to log back in no longer results in an error and failed access


  • Amended API docs so webhooks didn’t show as returning a GET Response

  • Fixed issue where sometimes Dropbox would fail to sync/change folders

  • Changes to pricing and plans

New Features

  • Released National Student Clearinghouse - Transcript collection service [US only, contact support for more information]

Version 2.145.0

Date: 17th May 2022


  • Zapier - Directs customers to US version of our integration, when accessing the integration page in the US

  • Read-only requests no longer count as pending Requests

  • TFN setting sometimes didn’t retain when loading to an Invite from a Template

  • Live Forms were sometimes not loading properly

  • Live Forms could sometimes not be signed properly

  • Infrastructure enhancements


  • Request Created Webhook now includes the Invite ID that it belongs to

Version Number: 2.140
Release Date: 7th-April-2022


  • Fortiro Protect Integration is now available in Enterprise Plan

Version Number: 2.139
Release Date: 30th-March-2022


  • Fixed an issue wherein some cases, Bankstatements integration is not retrieving files.

Version Number: 2.136
Release Date: 21st-March-2022


  • Fixed an issue with the Display User feature not working on the first message of an Invite.

  • Fixed "Send as" feature not working in the new Create Invite user interface.

Version Number: 2.135.3
Release Date: 7th-March-2022


  • Fixed minor bugs in the new Create Invite user interface

Version Number: 2.135.2
Release Date: 25th-February-2022


  • API - Fixed an issue where Close Invite Endpoint is returning an error

Version Number: 2.135
Release Date: 15th-February-2022


  • Adjusted email message notification font to be more consistent across the whole message.

  • Removed the "Click to Get Started" button at the beginning of the new Invite email message notification retaining only one button at the bottom of the message.

Version Number: 2.134
Release Date: 14th-February-2022


  • Creating Invite - The new Create Invite user interface is now live! Click here for an overview of what has changed. This exciting new interface should improve overall user experience and allowing you to create invites efficiently!

    Here's quick guide for more information.

Creating Invite - The new Create Invite user interface is now live! Click here for an overview of what has changed. This exciting new interface should improve overall user experience and allowing you to create invites efficiently!

Here's quick guide for more information.


  • Fixed an issue where Google Drive integration is only showing up to 100 folders when selecting a folder to sync your Invites to.

  • Minor user interface adjustments on mobile devices

Version Number: 2.133
Release Date: 17th-January-2022


  • Messages - Option to Disable Customer Portal Messaging settings is now available for the Master User under Settings > Preferences > Messages.

  • Password length requirement has been reduced to a minimum of 7 characters but complexity remains the same


  • Fixed an issue where it's possible to inject HTML to the email disclaimer feature resulting in an error when creating a new Invite

  • Live Form - Resolved an issue where a copy of the signed document is still sent even if this is disabled in the live form

Version Number: 2.131.1
Release Date: 10th-January-2022


  • Fixed an issue wherein some cases Users are unable to create new Users on a Multi Plan due to an error.

Version Number: 2.130.5
Release Date: 29th-November-2021


  • Resolved an issue where reminder settings on a Template is not working when sending Bulk Invites.


Version Number: 2.130.3
Release Date: 29th-November-2021


  • API - A new dedicated endpoint to get signed live forms for a specific request


  • Added Costa Rica in the country selection under Account Settings

  • Fixed an issue where the Mortgage Addon warning when adding a new user is appearing on accounts without the addon

  • Fixed an issue where the initial message of an Invite does not take into account the Display User settings.

  • Messages in the customer portal not sending to Everyone has been resolved.

Version Number: 2.130.1
Release Date: 22nd-November-2021


  • PDF Engine - Enhanced efficiency and stability of PDF conversion

Version Number: 2.130
Release Date: 18th-November-2021


  • Reference ID - New Option to include the Invite reference ID at the beginning of the PDF converted document.

  • Renamed Signed PDFs - Signed documents will be renamed to include the request title.


  • Fixed an issue where sending a message to "everyone" includes contacts with portals already closed.

  • Resolved an issue that causes Invite Activity notification to fail when the contact fills out a live form first.

  • Fixed SMS sometimes not sending on Invite Due Date.

Version Number: 2.129.3
Release Date: 1st-November-2021


  • Resolved an issue where end-users can still upload documents to the portal by using the drag and drop function even though the Request has been accepted.

  • Fixed an issue that causes dates to show incorrect timezone on the Invite Listing page.

  • Progress bar on the Invite Listing page will now consider read-only Requests as returned.

  • Fixed an issue where some buttons on the Invite Listing page is not clickable when using a mobile device.

Version Number: 2.129.2
Release Date: 29th-October-2021


  • Live Form - The option to duplicate fields is now available

Version Number: 2.128.0
Release Date: 20th-October-2021


  • The option to update the subject/name of an Invite has been added! Simply head to the Options tab of an existing Invite and a new field to edit the name of the Invite is now available.


  • Resolved an issue where certain profile images appear as broken in the customer portal

  • Fixed an issue if a live form has a huge number of fields in it, "Saved as Draft" button fails and submits the form instead of saving it.


Version Number: 2.127.0
Release Date: 15th-October-2021


  • Added a "Show Closed" Invites checkbox in the Sent Invites page which allows Users to filter closed Invites in the list

Version Number: 2.126.0
Release Date: 6th-October-2021


  • User experience and interface upgrade for our Sent Invites page! This allows you to easily sort and manage your Invites.

  • You now have the option to change the filename structure of returned files from Bankstatements.



  • Display User - Fixed an issue where the Invite owner's name is still appearing in the Message tab as the sender even if you have an assigned Display User

  • Resolved an issue where contacts with no assigned field on a Together type of live form are unable to access or view the live form.

Version Number: 2.125.0
Release Date: 20th-September-2021


  • Transfer Invite - Resolved an issue where email notification when transferring an Invite does not include the information of the transferred contacts

  • Email notification hyperlinks should now display correctly when viewed via Outlook client

Version Number: 2.120
Release Date: 6th-September-2021


  • BankStatements Integration - Added a feature to rename converted PDF files after the original filename instead of the Request title


  • Optimized Invite listing page to improve loading times especially for Users with access to all Invites in an account

  • Minor bugfixes

Version Number: 2.119.1
Release Date: 27th-August-2021


  • Resolved an issue where some Users are unable to sync to a shortcut to a Google Shared Drive folder.

Version Number: 2.119.0
Release Date: 23rd-August-2021


  • Resolved an issue where some messages are not displaying correctly when an Invite is transferred

  • Enhanced live form fields to lessen overflowing characters on text fields

  • API improvement to support transferring of contacts when an Invite is transferred

  • Fixed an issue where the use of double curly brackets makes the Messages tab of an Invite inaccessible

Version Number: 2.117.0
Release Date: 9th-August-2021


  • Resolved a minor issue where the checkbox to notify other contacts when resending an Invite is not responding.

  • Fixed an issue wherein you're unable to transfer an Invite to a User who is not part of the initial list of receivers.

  • Google Drive integration file explorer will now show up to 500 folders instead of 100

  • Rectify a problem where cloud integrations default to the root folder on Invites even if the default cloud integration settings were set up otherwise.

  • Minor bugfixes


  • Split permission for Notification & File Options to better manage access to these sections of the app. Previously, these were under single permission called General.


Version Number: 2.116.0
Release Date: 26-July-2021


  • User experience upgrade - Options page has been changed to Preferences and split into 3 different tabs; File settings, Notification settings, and Message settings have had some UI improvements

  • Your SMS number can now be updated from your Profile settings


  • Accessibility and speed improvements to the templates and invite listing pages

  • Minor permission and experience improvements surrounding contact access

  • Resolved an issue where password protection on portals wasn’t applying through some templates

  • Fixed an issue with live forms incorrectly displaying on portals by extending accessibility timelines

  • Onedrive - Resolved an issue with ampersands in folder paths

Version Number: 2.115.0
Release Date: 13-July-2021


  • Transfer Invite - Easily transfer ownership of an Invite to a team member for better collaboration! Click here to learn more about this new feature.

  • Display and Notification User is now available on Owner and Admin roles by default.


  • Resolved an issue where Dropbox synchronization will sometimes fail if the User sent an Invite using a shared Template via API


  • API enhancement to return better error messages

Version Number: 2.114.1
Release Date: 06-July-2021


  • Fixed cloud settings of an Invite getting set to no synchronization when a draft invite is reloaded

Version Number: 2.114.0
Release Date: 01-July-2021


  • Resolved an issue where sometimes Google Drive sync fails if you send an Invite using someone else's Template via the API


  • When you send an Invite using someone else's Template with Google Drive integration set up in it, your Invite will retain this setting and your own Google Drive account will create the same path if it doesn't exist..

Version Number: 2.112.1
Release Date: 28-June-2021


  • Fixed an issue wherein some cases the Request tab is not loading properly

  • Resolved an issue that causes some old Templates to not load


  • Changed Template directory sorting to alphabetical to make it easier to find Templates

  • Optimized Groups page search function


Version Number: 2.112.0
Release Date: 17-June-2021


  • Resolved an issue wherein some cases you're unable to set up Custom Template Directory

  • Fixed Google Drive integration connection error for some Users

  • The login page should no longer be stuck when you log out as one user and try to log in as another user

  • Support for 4 digit country codes

  • API fixes

  • Tweaked digital signatures

  • Other minor bugfixes

Version Number: 2.111.0
Release Date: 31-May-2021


  • Contacts, Companies, Groups, Company Settings and Profile pages had a user experience upgrade

  • Google Shared Drives is now supported for automatic cloud syncing


  • PDF Engine processing enhancement


  • Minor Bugfixes

Version Number: 2.110.0
Release Date: 17-May-2021


  • Hyperlinks on the description of a Request now opens a new tab

  • Due date field for reminders [due_date] has been changed from dd-mm-yyyy (18 May 2021) to mm-dd-yyyy (May 18, 2021).

Version Number: 2.109.1
Release Date: 23-April-2021


  • Notification and Display User should now appear correctly under Invite List View

Version Number: 2.109.0
Release Date: 23-April-2021


  • Resolved an issue where if you try to upload a large video file, sometimes it will get stuck


  • Improved the Invite search speed in the Invite Sent page

Version Number: 2.108.0
Release Date: 14-April-2021


  • A Parchment integration has been released for Enterprise Accounts

  • The “Download files” permission has been removed with “Download returned files” and “Download live forms” put in it’s place

  • Email address and phone number of the person who submitted the live form is now available on the digital certificate

  • Invite activity notifications will now be sent on a per invite basis


  • Fixed an issue where sending as another user wasn't possible on some accounts

  • Multiple lines on text fields will now wrap within live forms

  • Resolve an issue where logs were becoming excessive on duplicated invites and requests

  • Large file upload issues on the portal have been fixed

  • An issue where sometimes Invite related link via email doesn't direct you to the page if you're not logged in to the platform has been fixed


  • Minor security enhancements

  • Optimization to allow for faster logging in

Version Number: 2.107.0
Release Date: 29-March-2021



  • Minor security enhancements - Improved encryption on URL shortener

Version Number: 2.104.1
Release Date: 01-March-2021


With great reluctance and internal debate, we have settled on a required price change to our plans and addons. Since launching FileInvite in 2015, we have never once increased our pricing. Our product has come a long way since then, and due to storage and supplier costs mounting, we have finally had to raise our prices by a small amount.

All plans are being increased by $6.99 per user i.e. Lite & Pro will just increase by $6.99, Multi will increase by $20.99 + $6.99 per additional user

Price Increase for the following plans:

  • Lite Monthly from $15USD to $21.99USD

  • Pro Monthly from $35USD to $41.99USD

  • Multi Monthly $75USD to $95.99USD

  • Additional User Monthly $25USD to $31.99USD

  • Mortgage Addon Monthly $15USD to $17.99USD

Version Number: 2.104.0
Release Date: 02-February-2021


  • Optimized Downloading Files as ZIP by removing collated files from the export which results in faster download time.

  • Customer Portal timeout period extended to 30 minutes when customer is filling in a live form. Giving your clients plenty of time to get back to completing the live form if they needed to step away while keeping security in mind.

  • General user experience improvements on iPads

  • Minor security enhancements


  • Resolved an issue where Google Drive integration folders are not loading for some Users

  • Fixed issue where sometimes Google Drive couldn't sync if the root directory is chosen

  • Multi-Bank BankStatement integration sometimes wouldn't return CSV files from Illion

  • Fixed an issue wherein some cases downloading your Zip File via email fails