This article will guide you on how to setup active, clickable links in a Request description to link to external sites
Adding links to your Requests is a powerful way to allow your contacts to access external services you use.
![](https://help.fileinvite.com/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio79015531fc0d4e16d432f52c12ceed55FI_divider-Oct-04-2023-11-56-45-8326-PM.png)
1. Open an existing Invite/Template.
2. Either click into the new Request title, to reveal the Request Editor, OR, Click the Edit Pencil ✎ to edit the Request.
![](https://help.fileinvite.com/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio88615709bf55c6e78ceb6a27a985f618image-1.png)
![](https://help.fileinvite.com/hs-fs/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio88606117ae75fdfc011587862d321e64image-3.png?width=688&height=45&name=downloads.intercomcdn.comio88606117ae75fdfc011587862d321e64image-3.png)
- If it's opened via create a new Invite, it will look like this under Step 3 'Requests'.
![](https://help.fileinvite.com/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio46499494793deef094663f05f86138ba7image.png)
3. Enter a clear description for the Request that explains what you require, and any specifics the client should be aware of.
![](https://help.fileinvite.com/hs-fs/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio88615709bf55c6e78ceb6a27a985f618image-3.png?width=688&height=137&name=downloads.intercomcdn.comio88615709bf55c6e78ceb6a27a985f618image-3.png)
- Create invite view
![](https://help.fileinvite.com/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio46499648560dc05f7dcdff109f3883993image.png)
4. Paste your URL into the Request description, and highlight the URL you'd like to link.
Tip: You can also enter text such as Click this link and turn the text into a Hyperlink.
![](https://help.fileinvite.com/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio240127511104430bf4926ffdd9a05f9a4image.png)
5. Click the Hyperlink icon in the toolbar and Enter the exact URL for the service i.e. https://www.google.com
![](https://help.fileinvite.com/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio2401278326242e5ca46328db4f92a9db2Screen+Shot+2020-08-27+at+3.56.43+PM.png)
6. The text will now appear as a hyperlink, that the contact can click.
Note: If setting up links for Multiple contacts, on the same Invite, they will require their own Request assigned to them.
- Either create a new Request or use the Copy function to duplicate the previously made Request (to save starting from scratch)
![](https://help.fileinvite.com/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio464998807fc3b49523c267435c626d214image.png)
- Update the Request description/link of this new Request using the previous steps
- Click the Edit Pencil ✎ on each Request
- Look for option Request from option, under Title, and select who will receive this request
- Check the correct Contact for that Request
![](https://help.fileinvite.com/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio465003846c3cbcff49b6117c6cbe2515dWebp.net-gifmaker.gif)
- Repeat these steps for each Contact