Skip to content
English
  • There are no suggestions because the search field is empty.

Privacy Controls & Invite Permissions

To help mid-market lending customers meet strict data governance requirements, we’ve introduced Invite Privacy Controls. Admins and Team Leads can now manage exactly who sees specific invites, ensuring sensitive borrower data remains protected and visible only to the necessary stakeholders.

When to Use Privacy Controls

Use invite privacy controls when you need to:

  • Protect sensitive borrower or client information
  • Limit access to specific deals or portfolios
  • Comply with data governance and confidentiality requirements
  • Control visibility within teams working on different loan types or portfolios

Setting Privacy Levels

Available Privacy Options

Each invite can be set to one of three privacy levels:

  1. Restricted - Only specified users can access the invite
  2. Team - All members of assigned teams can access the invite
  3. Account-wide - All users in your account can access the invite (default)

How to Set Privacy on an Invite

  1. Open any invite (new or existing)
  2. Click the Privacy button at the top of the invite
  3. Select your desired privacy level:
    • Restricted: Manually add individual users who should have access
    • Team: Select which teams should have access
    • Account-wide: All account users can view
  4. Click Save

 

Automatic Access Assignment

Users automatically receive access to an invite when they're added to these sidebar fields:

  • Point of Contact
  • Assignee
  • Watchers

This ensures anyone working on the invite can access it without manual sharing adjustments.

Managing Privacy as an Admin

Admins can configure privacy settings at the account level:

  1. Navigate to Settings > Invite Privacy Settings

       2. Choose which privacy options are available to your users

       3. Set the default privacy level for all new invites

       4. Click Save Changes

 

What Users See :

When Users Have Access

Invites appear normally in their Manage Invites view with full access to all content and features.

When Users Don't Have Access

  • The invite is completely hidden from their Manage Invites page
  • If they attempt to access the invite via a direct link, they'll see a "not shared with you" page
  • The page displays the invite creator's contact information so they can request access

Audit Trail

All privacy changes are tracked in the invite's activity log, including:

  • When privacy settings were changed
  • Who made the change
  • What the previous and new settings were

This provides full auditability for compliance purposes.

Tips & Best Practices

  • Set account-level defaults that match your most common use case to reduce manual configuration
  • Use Team-level privacy for portfolios managed by specific groups
  • Use Restricted privacy for high-sensitivity deals requiring explicit approval
  • Review the activity log regularly to monitor privacy changes on sensitive invites