This guide shows you how to download the original version of a file uploaded via FileInvite—rather than the system-generated PDF copy.
If your Fileinvite Login URL ends in fileinvite.com, please use this knowledge base instead.
Steps to Download the Original File
1. Navigate to the Invite
- Go to your FileInvite Dashboard.
- From the sidebar, select Invites > Manage Invites.
- Find and select the relevant Invite from the list.
2. Locate the Request
- Click on the Request to expand and reveal its files.
3. Preview the File
-
Click the 👁️ Eye icon next to the file to open it in the Preview Window
4. Download the Original
-
In the Preview Window, click the ☰ Menu (burger icon) in the top-left corner
-
Select Download Original File
-jpg.jpeg?width=688&height=319&name=image%20(1)-jpg.jpeg)
Time-Limited Edit Access for Clients
⚠️ Important:
File download and deletion options in the Client Portal are only available to the uploader for 30 minutes after the file is uploaded.
This grace period allows for correction of any errors before final submission.
After 30 minutes, these options are disabled to protect document integrity.
🎉 Success! You now have access to the original file on your computer and can edit or use it as needed. 🎉